Privacy Policy

Overview

Cyclara ("we," "us," "our") is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection laws. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and interact with our services.

Data Controller

Cyclara
36 Beechwood Drive
Reading, Berkshire RG6 5TS
United Kingdom
Email: [email protected]

Information We Collect

We collect minimal personal data. Information is only collected when you voluntarily submit it through our contact form:

• Email Address: Collected when you submit a contact inquiry
• Message Content: The text of your inquiry message

We do NOT collect:

• Name, phone number, or other personal identifiers
• Location data or IP addresses for tracking purposes
• Browsing behaviour or usage analytics
• Cookies for marketing or tracking (only essential functionality cookies)

How We Use Your Information

Your email and message are used exclusively for:

• Responding to your informational inquiry
• Providing clarification or additional resources requested

We will NEVER:

• Use your information for marketing or promotional purposes
• Share, sell, or transfer your data to third parties
• Add you to mailing lists without explicit consent
• Use your data for any purpose beyond responding to your inquiry

Legal Basis for Processing

We process your data based on:

• Legitimate Interest: Your inquiry about educational content
• Contractual Necessity: To respond to your request for information

Data Retention

Contact inquiry data is retained for 90 days only, sufficient to address your inquiry and respond to any follow-up questions. After 90 days, all submitted data is permanently deleted from our systems.

Your Rights Under UK GDPR

You have the right to:

• Right of Access: Request a copy of the data we hold about you
• Right of Rectification: Correct inaccurate or incomplete data
• Right of Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, portable format
• Right to Object: Object to specific processing activities
• Rights Related to Automated Decision-Making: We do not engage in automated decision-making or profiling

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receipt.

Essential Cookies

Our website uses only essential cookies required for core functionality:

• Consent Cookie: Records your cookie preference (Accept/Reject) to avoid repeated banner display

These cookies are NOT used for tracking, analytics, or marketing purposes. You can disable cookies through your browser settings; however, some site functionality may be affected.

Third-Party Services

We do NOT integrate third-party analytics, advertising networks, or tracking services. We do not use Google Analytics, Meta Pixel, or similar platforms that would transfer data to external parties.

Data Security

We employ industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. We encourage you to use secure passwords and practise safe browsing.

Children's Privacy

Our website is not directed at individuals under 18 years of age. We do not knowingly collect data from children. If we become aware that a child has submitted data, we will delete it promptly.

International Data Transfers

We store all data within the United Kingdom and do not transfer personal data to jurisdictions outside the UK.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of the website following such updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Cyclara
36 Beechwood Drive
Reading, Berkshire RG6 5TS
United Kingdom
Email: [email protected]
Phone: +44 118 966 3741

Supervisory Authority

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk

Last Updated: February 2026